Identified - There’s a rare chance that when you update the BILT app for iOS from version 5.39.x or lower to 5.40.0, it might get stuck on the first loading screen with the message “Updating your data…”. If you’ve already updated and are having this issue, try removing the app from your device and reinstalling it from the App Store. To avoid this, make sure you’re logged in to the BILT app (or create a new account if you haven’t already) before updating the app.
Nov 04, 2024 - 10:25 CST
Mobile apps Operational
90 days ago
99.99 % uptime
Today
BILT app for iOS Operational
90 days ago
99.99 % uptime
Today
BILT app for Android Operational
90 days ago
99.99 % uptime
Today
BILT app for Vision Pro Operational
90 days ago
99.99 % uptime
Today
Publishing Portal Web App Operational
90 days ago
99.99 % uptime
Today
External Integration APIs Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 8, 2025

No incidents reported today.

Nov 7, 2025

No incidents reported.

Nov 6, 2025
Resolved - The restart of the Redshift cluster resolved the issue.
Nov 6, 12:42 CST
Investigating - For reasons yet unknown, the reporting service containers keep restarting presumably because of failed health checks, yet all the underlying systems appear to be operational and healthy. Investigating.
Affected areas: Analytics Page on portal; Mobile analytics.

Nov 6, 12:12 CST
Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.